Director of Operations
This full-time position will build and manage the operational systems, structures and teams for CourageToLead.com.
Spiritually mature believer in a vital, growing relationship with Christ expressed in a commitment to humble, servant leadership.
Possesses a heart for the local church and the wider kingdom of God, including leaders in the marketplace.
Healthy: Emotionally, Spiritually, Relationally, Physically, and Financially.
Demonstrates the Fruits of the Spirit as outlined in Galatians 5:22.
Competency + Capacity
Management Skills: Manages people and projects well. Follows up on tasks and projects to meet tight deadlines in a fast-paced environment. Execution with communication in all things.
Administrative and Organized: A highly administrative self-starter with the ability to prioritize requests, multi-task, manage multiple projects, and direct work flow.
A Systems Thinker: Able to assess, problem solve, improve and create operational systems.
Database Experience: Experience using, managing and championing database systems.
Interpersonal Skills: Relates well to all kinds of people by listening, learning, coaching, correcting, and educating. Able to build effective relationships with teams and senior leaders.
Highly Collaborative: Shows a willingness to collaborate and to develop partnerships in an effort to help us become better.
Project Management: Can manage projects, deadlines, planning and management.
Communication Skills: Possess excellent written and oral communication skills.
Critical/Strategic Thinking: Able to analyze complex problems and recommend appropriate solutions.
Professional: Able to carry themselves in a professional executive, including the way they dress and carry themselves in every environment. Able to represent CEO in any setting with high level marketplace, as well as ministry leaders.
Flexible: Comfort in working in the midst of a fast-growing organization where there is a large amount of ambiguity and chart a course toward greater clarity.
Understands a culture of honor and life giving organizational culture.
Able to connect with leaders across all kinds of ministry and marketplace contexts.
High emotional fortitude. Healthy Emotional Intelligence (EQ).
A person who is self secure. Not easily offended!
Willing to pay the price, sacrifice, and do whatever it takes to get the job done.
Willing to move to CTL HQ in Birmingham, AL.
Burns with the desire to coach and provide leadership growth and organizational health for thousands of leaders.
Collaborate with CEO to devise effective short and long term goals.
Responsible for managing all major projects.
Manage and monitor our CRM (infusionsoft) and maintain a dashboard that clarifies how we are doing.
Monitor goals, financial pipeline, and pro forma to ensure not just that deals closing tomorrow, but pipeline for next 6-12 months is filled.
Implement and maintain all company systems: Leads, Clients, Purchases, and Follow-up.
Ensure all goals and deadlines are met by developing and implementing strategic plans to increase efficiency and effectiveness within the organization.
Organize and manage all events.
Ensure that coaching team is equipped, and communications are efficient.
Work with bookkeeper to ensure all finances are in order.
Responsible for all budgeting and forecasting.
Responsible for ensuring clients are invoiced accurately and regularly, revenue is being collected, and all financial reporting internally and externally.
Responsible for ensuring all coaches and vendors are paid timely and correctly.
Other Duties As Assigned
Required Skills + Experience
Undergraduate degree in Business or equivalent work experience
Strong command of Excel or Google Sheets (Formulas, Pivot Tables, charts, etc.)
The ability to hear about a new technology or software and learn it within days (e.g., Squarespace, Infusionsoft, Leadpages, Hootsuite, etc.)
Preferred experience with quickbooks or other bookkeeping software.
To apply, please submit the following via email to firstname.lastname@example.org
Cover letter and PDF of your resume
Myers-Briggs Personality Type
StrengthsFinder Top–5 Strengths Report (optional)
Answer the following questions:
In 3 sentences or less, explain your management philosophy.
If this was your role, you would be managing equipping + communication to our coaching team. What is your process for effectively empowering coaches?
We are looking for a management + systems ninja. Give us 3 reasons why that is you.
Link to a 2-minute video introduction (We will not review videos longer than 2 minutes).